Edit Desktop Profile

📍 To access Desktop Profiles, go to: Desktops

Overview

When you navigate to Desktops, you'll see a list of all desktop devices in your RedFlag database. To view or edit a specific device, click on its row to open the desktop profile.

Profile

The desktop profile includes the following sections:

Profile Information

This section displays all enabled data fields for desktops.

Field indicators:

• * Required fields must be completed to save the profile.
• Grayed out fields are read-only and cannot be edited.

Standard Information

Includes core identity fields for the desktop:

• Device Name: The unique identifier for the device. Once the desktop app is installed and activated, this field becomes read-only and cannot be changed.
• Display Name: An optional, internal name for the device—helpful if the Device Name is not intuitive.
• First Name, Last Name, and Unique ID: These will display if enabled for your location.

Address Information

Displays any enabled address fields, including:

• Address1, Address2
• City, State, Zip, Country

Other Information

Displays any additional data fields that have been enabled for your location.

Examples include:

• Job Title
• Location
• Region
• Shift

Desktop Information

This section is read-only and provides technical details automatically passed from the desktop device:

• Status: Displays whether the desktop is Online, Offline, or Not Installed.
• Coordinates: Shows whether location coordinates are enabled for the device. If enabled: 
  • Shows the last known location of the device on a map.
  • Includes the timestamp of the last location update.
• OS Type: Indicates whether the device is running on Windows or Mac.
• Version: Displays the current version of the RedFlag Desktop App installed on the device.
• Device ID: A unique, system-captured identifier used in addition to the device name.

Group Assignments

• Static Groups: You can view and manually add or remove the desktop from static groups directly within the profile.
• Dynamic & Geofencing Groups: These groups are view-only under the profile. Desktops are automatically added based on matching profile criteria and cannot be manually edited from the profile.

🛡️ Note: Group assignment updates may take up to 30 minutes to appear on the Group List page or the Desktop List page.

Audit Trail

• Added On: Indicates when and how the desktop was added (e.g., App Installer, or username).
• Last Updated: Reflects when and how the profile was last updated.

Data Log 

The Data Log displays the last 10 changes made to a desktop profile.

Each log entry includes:

• Description of Update
• Updated By
• Updated Date

🛡️ Note: Shows changes made to the desktop’s Profile Information fields only

Message Log

• Message Log lists all messages sent to the desktop, including:
  • Message name
  • Sender
  • Date sent