How to Opt-In and Opt-Out Recipients in RedFlag

1. Access Recipients Section

• Go to the home screen.
• Select the recipients section.

2. Select Recipient

• Search for or select the recipient you want to opt-in or opt-out.

3. Opt-Out Process

• Disable text message and email notifications for the recipient.
• Click on the respective icons to disable notifications.
• Confirm the action.

4. Opt-In Process

• Enable text message and email notifications for the recipient.
• Click on the icons to enable notifications.
• Confirm the action.

5. Confirmation

• Grayed-out icons indicate the recipient is opted out.
• Green icons indicate the recipient is opted back in.

6. User Roles

• Specific user roles, such as super admins, have access to this functionality.
• For more information on user roles, refer to the user role video in the help center.

Conclusion

• Opting in and opting out recipients is essential for managing communication preferences in RedFlag.
• Follow the outlined steps to efficiently manage recipient preferences.