User Guides Overview

Overview

The User Guides section provides step-by-step instructions and detailed walkthroughs to help you navigate and make the most of the RedFlag platform. Whether you're setting up your organization's RedFlag location, or a new user learning how to send a message, our guides are designed to walk you through every feature with clarity and confidence.

What You’ll Find in the User Guides

The user guides provided cover all sections of the RedFlag platform, including setup and management for:

• Location Details
• Setup
• Users
• Groups
• Recipients
• Desktops
• Messages
• Templates
• Chats
• Incidents

Each guide contains clear instructions, visuals where applicable, and helpful tips to ensure you can configure and use the system effectively.

How to Navigate the Guides

• Each guide is structured to include:
  • Clear step-by-step instructions
  • Visuals and screenshots where applicable
  • Notes, tips, and best practices
  • Links to related articles or videos
• Use the left-hand navigation panel or search bar to find the guide you need.

Need Help?

If you can’t find the information you’re looking for or need additional support, please reach out to your Customer Success Manager or contact support@redflaghub.com.